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Gorefan69
Newbie
‎03-22-2021 03:09 PM

Black screen when turned on.

Turn on tv and black screen and can hear the volume.

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RokuMary-F
Community Moderator
Community Moderator
‎03-22-2021 04:40 PM

Re: Black screen when turned on.

Hi @Gorefan69,

Thanks for the post.

If you are having an issue with your Roku TV screen going black but can still hear the audio, customers have reported that unplugging your device for 5-10 minutes then plugging the Roku TV back resolves the issue.

Thanks,

Mary

Mary F.
Roku Community Moderator
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