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Level 7

Black screen on Roku TV, but can still hear sound

When I turn on my Sharp Rocky TV. The screen is still black. You can hear movement when pressing the arrows on the remote. I replaced the power board on it and it still doesn’t work. 

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Level 7

Re: Black screen

Ruko*** not rocky

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Roku Employee
Roku Employee

Re: Black screen

@Chuck1134 

Thanks for the post.

Customers have reported that unplugging the TV for 5-10 minutes resolves the issue for them. We would recommend giving that a try. Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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