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billykoenig
Level 7

BROKE USB 50 INCH Roku TV

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i have broken usb- little plastic piece in USB. I get an error message "This USB device requires more power. Use power adapter if available." I wan the message to go away. I dont need to use the USB. bt can i just replace the USB? MOdel 50R6040E

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RokuDanny-R
Roku Employee
Roku Employee

Re: BROKE USB 50 INCH Roku TV

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@billykoenig 

Thanks for the note.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

For a list of Roku TV manufacturer contact information, visit our Community post here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: BROKE USB 50 INCH Roku TV

Jump to solution

@billykoenig 

Thanks for the note.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

For a list of Roku TV manufacturer contact information, visit our Community post here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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