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Wes_Luce
Level 7

Antenna Loading screen

So I scanned and got 30+ channels on my antenna, but when ever I try and click on the “live tv” antenna app on the main screen. It get stuck in a loading screen with a large antenna on it. I reset the tv and even trued a different antenna. Any ideas?

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3 Replies
atc98092
Community Streaming Expert

Re: Antenna Loading screen

I have about 45 channels listed for OTA reception. I just timed it on my Sharp TV, and sound began almost immediately and the video was displayed in about 2-3 seconds. When you reset the TV, I assume you used the System Restart menu function? You need to use either that or pull the power for about 30 seconds. 

Dan

Roku Community Streaming Expert

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Wes_Luce
Level 7

Re: Antenna Loading screen

I tried that and nothing, when I scanned it said that I had channels available, but when ever I try and click on the “live tv” app it freezes on the loading screen and I can’t see or hear them. If needed I can make a video. 

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atc98092
Community Streaming Expert

Re: Antenna Loading screen


@Wes_Luce wrote:

I tried that and nothing, when I scanned it said that I had channels available, but when ever I try and click on the “live tv” app it freezes on the loading screen and I can’t see or hear them. If needed I can make a video. 


No video needed by me. That is completely puzzling. I don't want to recommend a factory reset unless all else fails. First you should send a private message to @RokuDanny-R with your account and TV information. He can try to get some tech support for you. Click his name and it takes you to his profile page, where there is a button to send a PM. Don't post any personal info, including email address, here in the public forum. Too dangerous. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

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