Thanks for posting in the Roku Community!
I understand that you are having issues accessing the channels on your Roku Streambar after powering it for the first time. For us to assist you, please reply here with your serial number. Feel free to follow the steps below:
- Press Home on your Roku remote
- Scroll and select Settings
- Select System
- Select About
Once we have the information needed, we'll be able to forward it to the appropriate Roku team to help you further.