Discussions

[PhillyEd]

I try to do anything with my remote arrow or volume everything just turns tv off and on as tv was only purchased in November is there some kind of warranty 

[Tivoburkee]

You can unplugging the tv from the wall to reboot it? Warranty has to be taken up with store or the tv manufacturer, roku only supplies UI for the tv. 

[RokuDanny-R]

@PhillyEd 

Thanks for the inquiry. I'm sorry to hear about the experience—that's not what we aim for.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

For a list of Roku TV manufacturer contact information, visit our Support page here: Contacting Support for Your Roku TV

Thanks,
Danny