Discussions

More than a smart TV—a better TV. Learn more about using your Roku TV, locate help resources, and share your experience.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
PhillyEd
Level 7

All buttons act as power on Roku TV

I try to do anything with my remote arrow or volume everything just turns tv off and on as tv was only purchased in November is there some kind of warranty 

0 Kudos
2 Replies
Tivoburkee
Level 20

Re: All buttons act as power

You can unplugging the tv from the wall to reboot it? Warranty has to be taken up with store or the tv manufacturer, roku only supplies UI for the tv. 

Edmund
0 Kudos
RokuDanny-R
Roku Employee
Roku Employee

Re: All buttons act as power on Roku TV

@PhillyEd 

Thanks for the inquiry. I'm sorry to hear about the experience—that's not what we aim for.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

For a list of Roku TV manufacturer contact information, visit our Support page here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos