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Level 7

Alexa won’t connect to Roku TCL 49in


I have a 39in TVL Roku that I hooked to my Alexa and it works perfectly. I now have anew 49in Roku and I’ve done all of the same steps but it doesn’t work. I have it set to permissive and fast TV on, and I’ve tried two different alexas. The Alexa makes a noise saying it did it but nothing happens on the television. Any suggestions?

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