Discussions

[NorseEagle]

Hello,

I have two TCL Roku TVs, both with external (non-Roku) sound bars. On one, when I AirPlay stream music, I can control the volume of the AirPlay stream using my phone. With the other TV, I cannot. 

The sound bars are the same, and I have interchanged them, and the problem persists with the same TV. Thus, not the sound bar at fault here. 

I've worked with Apple support; one of their techs said this is a known issue with Roku TVs. The forums here seem to suggest this: https://community.roku.com/t5/Playback-Issues-Audio-Video-Power/AirPlay-2-Volume-Control-not-working....

Any updates on how one might fix this? Seems like it's a software fault that could be fixed, as it's not an inherent lack of feature. 

Thanks!

[NorseEagle]

Anyone else having this issue? Surely there must be something I can reset to regain this functionality, no?

[lxlx]

Same for me. Air Play Volume Control is not working with iPhone. I head read in an other forum entry, that it worked before the update. But the roku support ignored the messages. 

[NorseEagle]

Yeah. Was shocked to see Roku Support actually closed the thread because they were getting such heat for the major oversight and needed to shut down the negative feedback.