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jokerstix66
Level 7

After factory reset, Roku TV cannot connect to any remote.

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Having the same problem, tlc Roku smart t. V it's bull**bleep** I reset after the wifi stopped working and now I'm **bleep**in stuck and I can't actually believe I spent money on this and did so much looking to only find Roku not helping and other people telling me I have to spend MORE money and that there isnt a work around. **bleep** you Roku, help or replace your broken product. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: After factory reset, Roku TV cannot connect to any remote.

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@jokerstix66 

Thanks for the post.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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2 REPLIES 2\
RokuDanny-R
Roku Employee
Roku Employee

Re: After factory reset, Roku TV cannot connect to any remote.

Jump to solution

@jokerstix66 

Thanks for the post.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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BonnieBelle1
Level 8

Re: After factory reset, Roku TV cannot connect to any remote.

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I am having this same problem not only with my roku tv but also my plug in. This seems like a roku problem. I cannot find a solution bit this has been the worst headache and a waste of money

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