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Jrobeson
Level 7

Adds menu / demo mode

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We are unable to disable the demo mode menu.  It pops up on the side of the screen and filters through roku options. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Adds menu / demo mode

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@Jrobeson 

Thanks for the inquiry.

We would recommend contacting the Roku TV manufacturer for more information about how to take your TV out of demo mode. 

For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Adds menu / demo mode

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@Jrobeson 

Thanks for the inquiry.

We would recommend contacting the Roku TV manufacturer for more information about how to take your TV out of demo mode. 

For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Visitor45763
Level 10

Re: Adds menu / demo mode

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@Jrobeson wrote:

We are unable to disable the demo mode menu.  It pops up on the side of the screen and filters through roku options. 


Did you try home>settings>system>advanced>factory reset? Seems like that would do it. But, you'll lose any previously configured settings, subscriptions, etc.

"People are often amazed at how much we’ve done with the number of engineers we’ve got." (Roku CEO Anthony Wood, Austin Statesman, Oct 4, 2019). "Amazed" is one way of putting it.
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