Discussions

[AWB]

There needs to be a way to manual add tv channels to the lineup on Roku TVs. I have two Roku TVs connected to a cable system that has several channels that don’t show up after a scan. There are other TVs in the house that do find the channels. The only thing that I can see is that the missing channels take a little longer to show video when you tune to them on the regular TVs. So we need a way to manually add them or extended the detection time on the Roku tvs. 

[atc98092]

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@AWB wrote:

There needs to be a way to manual add tv channels to the lineup on Roku TVs. I have two Roku TVs connected to a cable system that has several channels that don’t show up after a scan. There are other TVs in the house that do find the channels. The only thing that I can see is that the missing channels take a little longer to show video when you tune to them on the regular TVs. So we need a way to manually add them or extended the detection time on the Roku tvs. 

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I agree, it's frustrating that the only way to add a channel is to rescan the entire spectrum. They also need an on-screen direct access keyboard to manually enter a channel number, such as 22-4. I've complained about it, but so far fallen on deaf ears. 

[Shawn3]

I agree!!!

[luvbusch]

Agree. I'll be returning this TV if there is not a fix. Remote without a keyboard?

[Bent256]

I have an outside antenna with a rotor. The received channels are different depending on the direction of the antenna.  Therefore a single scan will not find all the channels and I don't have access to the others.

[atc98092]

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@Bent256 wrote:

I have an outside antenna with a rotor. The received channels are different depending on the direction of the antenna.  Therefore a single scan will not find all the channels and I don't have access to the others.

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Yep, an excellent reason to be able to scan without removing existing channels, or to be able to manually add them. 

[Rick1000]

Has there been any progress on this issue? I have the same problem. It is frustrating.

[atc98092]

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@Rick1000 wrote:

Has there been any progress on this issue? I have the same problem. It is frustrating.

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Nope, no change. 

[Fairtaxdotorg]

Same here. I am considering buying a new 6 series TCL or maybe even an 8 series but this issue is so frustrating that I may consider another manufacture. Rokus silence on this issue is concerning.

[atc98092]

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@Fairtaxdotorg wrote:

Same here. I am considering buying a new 6 series TCL or maybe even an 8 series but this issue is so frustrating that I may consider another manufacture. Roku's silence on this issue is concerning.

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Roku doesn't manufacture the TVs, so they have no say in the remotes provided. It would be nice if they offered a virtual on-screen keypad, but so far nothing. I just bought an LG Nano85 and I am very pleased with it. My Ultra and my Shield look great on it, and I have a remote with number buttons.