Discussions

Premium audio. Made simple.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
New1
Level 7

ARC issue between the Stream Pro and the Sceptre 50" Class 4K UHD LED TV U515CV-U

I have a be and I connected the HDMI cable in the HDMI ARC port (#4) on this TV. However, my Roku Streambar Pro says it does not detect ARC. How do I fix this so I get ARC? Please note, the TV does not have a port for the optical cord.

0 Kudos
3 REPLIES 3
New1
Level 7

Re: ARC issue between the Stream Pro and the Sceptre 50" Class 4K UHD LED TV U515CV-U

Sorry the above didn't save correctly. What I mean to say is

I have a Sceptre 50" Class 4K UHD LED TV U515CV-U TV and I connected the HDMI cable in the HDMI ARC port (#4) on this TV. However, my Roku Streambar Pro  says it does not detect ARC. How do I fix this so I get ARC? Please note, the TV does not have a port for the optical cord.

0 Kudos
RokuDanny-R
Roku Employee
Roku Employee

Re: ARC issue between the Stream Pro and the Sceptre 50" Class 4K UHD LED TV U515CV-U

@New1

Thanks for the post.

Can you please provide the serial number/device ID on your Roku device? I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
Tivoburkee
Community Streaming Expert

Re: ARC issue between the Stream Pro and the Sceptre 50" Class 4K UHD LED TV U515CV-U

Try refeshing the cec devices in the tv settings. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos