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GreenDreamer
Level 7

ALERT- Tv won’t turn on

My roku TV was working fine last night. This morning I tried to turn it on and the screen is black. If I try REALLY REALLY hard at the screen very very faintly I can see a “Hisense Roku” displayed and then it disappears in literally one second. The red button for power blinks every 20 seconds and I don’t know what to do. Also my tv doesn’t make any sounds...

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3 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: ALERT- Tv won’t turn on

@GreenDreamer 

Thanks for the post.

Have you tried contacting Hisense support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide.Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

You can reach them here:https://www.hisense-usa.com/support/ or at 1-888-935-8880.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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CaiZa2114
Level 7

Re: ALERT- Tv won’t turn on

Having same issue ONN. 

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RokuMary-F
Roku Employee
Roku Employee

Re: ALERT- Tv won’t turn on

Thanks for reaching out, @CaiZa2114.

For more help and assistance with this type of issue, you'll need to get in touch with the manufacturer of your Roku TV. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

You can reach them here: http://onntvsupport.com/#product_support-2 or at 1-844-334-2355.

Thanks,

Mary

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