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ronaldraygun
Level 7

9030x speakers won't pair with soundbar

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I have a roku soundbar and subwoofer and just got a pair of the 9030x wireless speakers. When pairing, it times out on searching for speakers 1 of 2. I've tried every fix I can find including factory resetting the soundbar. The lights on the back of the speakers are blinking twice every 2 seconds. Roku not having phone tech support is a huge, huge disappointment and I'm having a massive case of buyer's remorse.

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RokuDanny-R
Roku Employee
Roku Employee

Re: 9030x speakers won't pair with soundbar

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@ronaldraygun 

Thanks for the inquiry.

We would recommend taking a look at the troubleshooting steps provided by our Support page here: How do I resolve issues pairing my Roku® wireless speakers?

If you are still unable to resolve the issue, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: 9030x speakers won't pair with soundbar

Jump to solution

@ronaldraygun 

Thanks for the inquiry.

We would recommend taking a look at the troubleshooting steps provided by our Support page here: How do I resolve issues pairing my Roku® wireless speakers?

If you are still unable to resolve the issue, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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