P607
9.2.0, 4501-30
it's been a few weeks since i messed with the picture settings. so i was adjusting the local contrast last night and noticed the local contrast setting wasn't working properly and it has something to do with Game Mode. here is what i noticed,
so there are issues the local contrast and game mode that i discovered last night. i hope these issues can be resolved in the next firmware update. thank you.
@amstel78 Thanks for reaching out and sending over your details. I've passed your report along to the team to take a closer look and will follow up with you directly to continue investigating.
Thanks,
Tanner
Local contrast seems to work on my TCL P607 but Dynamic Contrast doesn't work on streaming apps. It does work however on HDMI devices once local contrast is disabled. I don't believe it was like this prior to 9.2.0. Can you confirm similar behavior on yours?
Easy way to test is to launch a built-in streaming app like Netflix, Hulu, Amazon, etc. Once a video is playing, go to the advanced video settings and try to enable dynamic contrast. In my case, it's greyed out no matter what I do.
I will test local contrast in game mode with my XB1X and revert.
@RokuTannerD thanks for getting back to me. You helped me out initially with HDR issues and Xbox by sending over the beta version of firmware 9.2.0. Unfortunately I've since discovered this dynamic contrast issue. I cannot recall though if it behaved like this prior to 9.2.0, but I have a strong suspicion it didn't.
Appreciate any assistance you can provide.
@amstel78 I received your PM and have passed your report along to our team. I will follow up directly when I have any further news, questions, or updates to share. Thanks for your patience in the meantime!
Thanks,
Tanner
i tested some streaming apps and Dynamic Contrast is indeed greyed out. i can adjust Local Contrast, but the setting has no effect on the picture. looks like these settings are broken for the time being.
@Heezy wrote:i tested some streaming apps and Dynamic Contrast is indeed greyed out. i can adjust Local Contrast, but the setting has no effect on the picture. looks like these settings are broken for the time being.
Thanks for checking. At least I now know that this problem isn't limited to just my set. On my 607, the local contrast function does indeed work though in streaming apps. I can see various gradation changes in dark and light areas when toggling through the options.
@Heezy Thanks for the details here. I'll pass these along to the team to take a look. I'd also recommend following up with TCL support to report the issue and request any further troubleshooting or suggestions they may have to provide.
I'll follow up directly with any additional questions or updates.
Thanks,
Tanner
thanks for the reply. i will get in touch with TCL support and keep this thread updated with info.