I’m no longer able to enter the settings using the * button while watching any show/movie from any app. This randomly started happening in the last week. Did TCL change anything?
I ended up doing a factory reset. That fixed it, but had to set it up all over again.
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Same problem, I think mine is a 6 series though. You can see the LED registering the button press, but no response. Just started yesterday. No options available!