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Level 7

8 series picture settings won’t appear while watching any app

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I’m no longer able to enter the settings using the * button while watching any show/movie from any app. This randomly started happening in the last week. Did TCL change anything?

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Level 7

Re: 8 series picture settings won’t appear while watching any app

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I ended up doing a factory reset. That fixed it, but had to set it up all over again. 

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Re: 8 series picture settings won’t appear while watching any app

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Same problem, I think mine is a 6 series though. You can see the LED registering the button press, but no response. Just started yesterday. No options available!

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Highlighted
Level 7

Re: 8 series picture settings won’t appear while watching any app

Jump to solution

I ended up doing a factory reset. That fixed it, but had to set it up all over again. 

View solution in original post

0 Kudos