This the rc-al7r? Look in the battery compartment, for the model number, and the pairing button? The remote won't work until its paired to the roku tv. If you don't have access to tv menu, no workng remote? With tv on, press and hold the pairing button in the battery compartment for 3 seconds and release, let the remote communicate with tv. If it pairs you should get a ALL DONE on screen.
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