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Gold
Level 8
‎01-28-2021 02:33 PM

55R615 TCL 6 SERIES Lan Speed

i have a 55R615 TCL 6 SERIES connected to a gigabit netgear switch. There is also a pc on same switch. The pc gets dual lights which means a 1000mbps connection. The tcl tv is only getting a single light which means 100mbps connection. The ethernet cable is not the problem as i have tested same cable with pc and it gets 1000mbps connection. Is the tv listed incorrectly online or is there a problem? If problem were to look next?

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2 Replies
Visitor45763
Level 12
‎01-28-2021 03:03 PM

Re: 55R615 TCL 6 SERIES Lan Speed

@Gold wrote: Is the tv listed incorrectly online or is there a problem? 

Does something online saying the tv should have 1gbps speed? It seems like it wouldn't need that speed for streaming.

If you're not having any buffering problems, I wouldn't worry about. (If something online says it is capable of & should have faster speed, then maybe that's something to pursue.).

"People are often amazed at how much we’ve done with the number of engineers we’ve got." (Roku CEO Anthony Wood, Austin Statesman, Oct 4, 2019). "Amazed" is one way of putting it.
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Gold
Level 8
‎01-29-2021 07:14 PM

Re: 55R615 TCL 6 SERIES Lan Speed

yes some sites say it has gigabit ethernet but no such info in the manual. I think maybe the sites are incorrect.

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