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Natobie32
Newbie

55 inch Hisense Roku tv stays black, is it dead?

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I believe that my TV has died, I don't know the exact age but I know it is 6 plus years. Either way we bought a new one and I wanted to get rid of the old one I just need to verify that if somebody takes it and gets it to work they can't access my account

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RokuJohnB
Community Moderator
Community Moderator

Re: 55 inch Hisense Roku tv stays black, is it dead?

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Hi @Natobie32,

Thanks for the inquiry, and welcome to the Roku Community!

We'll be glad to assist you even more with this concern. Please try the steps below:

How to unlink a device

Use the following steps to unlink your Roku streaming device from your Roku account.

  1. Go to my.roku.com
  2. Sign in to your Roku account
  3. Your streaming devices will be listed under the My devices section
  4. Click on a device to open Device details
  5. Select Remove device from account
  6. Select Yes, remove device

You may also want to check out this support article here on how to remove a Roku streaming device from your Roku account

Hope you'll find this info useful. Keep us posted if there's anything else that we can do to assist you.

Best regards,
The Roku Community Team

John
Roku Community Moderator

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RokuJohnB
Community Moderator
Community Moderator

Re: 55 inch Hisense Roku tv stays black, is it dead?

Jump to solution

Hi @Natobie32,

Thanks for the inquiry, and welcome to the Roku Community!

We'll be glad to assist you even more with this concern. Please try the steps below:

How to unlink a device

Use the following steps to unlink your Roku streaming device from your Roku account.

  1. Go to my.roku.com
  2. Sign in to your Roku account
  3. Your streaming devices will be listed under the My devices section
  4. Click on a device to open Device details
  5. Select Remove device from account
  6. Select Yes, remove device

You may also want to check out this support article here on how to remove a Roku streaming device from your Roku account

Hope you'll find this info useful. Keep us posted if there's anything else that we can do to assist you.

Best regards,
The Roku Community Team

John
Roku Community Moderator
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