[10.5] Update Broke my Roku TV C127X Backlight issue
I have read over and over that you are working on this issue, but that is not helping me. Can you please allow me manually install 10.0, and have my TV start working again. Please help me asap, thanks!
Hi Danny, thanks for the response. I tried expert picture settings, and that can make the color a little better, but the brightness is the major issue. Tried to take another picture, but my phone camera is correcting the brightness. It is the equivalent of having the brightness on about 20. I see flashes of proper brightness. I've had a bad back light before, and that's not the issue directly, and TV is only about a year old. It seems the 10.5 update, lost software control of picture settings. I have read on here about you all sending owners a software downgrade directly, can you do that for me? I just need Hulu, and do not care how far back in software I go. Thanks again
None of the TV information matters all we have to do is let it update and the TV stops working period. Mine did it all on its own and now it doesn't work. I didn't touch anything. It went into recovery mode on its own. I chose which internet connection to use and the password. I have to choose for it to update because it won't work without it. So it downloads the update and restarts. You'd think that would be it but its not. The TV erased everything that was on it and prompts you to connect with the internet and your devices after choosing you language and country. Any way you go about it, it turns off again. I can't manually turn it off or on and it keeps doing the same thing over and over. So my TV is now stuck in a perpetual loop of on/off no matter what I do. I just love having my TV turn on while I'm trying to sleep and shining in my face. That's sarcasm by the way. So the issue we are ALL having is NOT a mechanical issue its NOT a power issue its NOT a settings issue. ITS A SOFTWARE ISSUE. Face it Roku YOUR update is broken. Now all OUR TVs, WE payed our hard earned money on are broken, because of YOUR software update. It would be in YOUR best interest to fix the problem with another update that has the patch. Get it together Roku. STOP trying to blame your customers for YOUR glitchy update.
Have you already tried to perform a factory reset on your Roku TV to see if you are able to resolve the issue? In addition, have you tried contacting the TV manufacturer support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS.