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Reel Rookie

10.5.0 build 4201-93 - cannot connect to internet, upgrade, or downgrade - posting to Facebook forum

Unable to connect to "Excellent" Wifi with newly purchased TCL55S435 - all other devices connect fine to this Wifi network. Planning to post to Facebook group with 4000+ member (DAMES) letting them know not to purchase a TCL for Christmas, as this has eaten up our time and money, and Roku's lack of transparency related to this issue is concerning to say the least.

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