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bucbrock
Newbie
‎09-29-2021 09:28 AM

URGENT: Unable to add private channels

Seems like there's an outage with adding private channels. This post claims it was fix but many users are still having issues and are unable to ads private channels to their roku streaming devices for several days. Please advise.

 

https://community.roku.com/t5/Channel-Issues-Questions/Service-Interruption-Channel-Issue-Channel-In...

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3 REPLIES 3
inthi47
Reel Rookie
‎09-29-2021 09:52 AM

Re: URGENT: Unable to add private channels

I haven't been able to add private channels for a few days already and tried to work around this issue but with no luck. Roku said its fixed but issue still remains the same.

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renojim
Community Streaming Expert
‎09-29-2021 01:18 PM

Re: URGENT: Unable to add private channels

I just tried it and it may be fixed.
                                                                                                                               

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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remaker
Roku Guru
‎10-03-2021 10:55 AM

Re: URGENT: Unable to add private channels

Which platforms? There seems to be an issue with Roku Express and Express+ devices adding channels for a small number of customers.

Theres a big thread about it.

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