I'm having the same issue! Roku hasn't exactly been forthcoming with their help on this.
Did you get any clarity on this?
my ratings aren't saving: i.e. i rate or a friend rates for me on their device - and zip, nada is saved. Strange and alarming!
This is specifically for the #TV #ratings
Please login using the desktop version and click on the 5-stars for our Roku app linked below:
https://channelstore.roku.com/details/e88a24cc5f7b612ca5b5ad908cb18ad7/vision-by-spanglish-tv
Thank you!
We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. You will not be able to log in or post new comments or kudos during this time. Read more here.
Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 12 and you may notice reduced functionality.
In the meantime, for additional assistance, visit our Support Site.
Thanks for your patience — we’re excited to share what’s next!