Developers

[saurabhChhonkar]

Hi i am getting a error from player part, I am using Widevine DRM this error is coming for some and working for some dev.

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Protected content license error.
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buffer:loop:/build/work/6e6b5b1755d60c3b/os/RokuOS/System/Source/DRM/DrmEngine.cppRM exception: No addon found for widevine

[necrotek]

do you have widevine entries in your manifest.

Required Roku channel manifest entries:

requires_widevine_drm=1
requires_widevine_version=1.0

https://developer.roku.com/docs/specs/media/content-protection.md 

[saurabhChhonkar]

yes already added these...

[AmanPunj]

If you are able to fix this issue.. please add your finding on this issue.. 
I. am facing same error

[sarajoy]

This error usually occurs when the Widevine DRM module isn't properly loaded or supported on certain devices. Since it’s working for some devs but not others, here are a few things to check:

1. Device Compatibility – Not all Roku devices support Widevine. Check if the affected devices have the necessary DRM capabilities.
2. Firmware & Updates – Ensure both the Roku OS and your app are up to date, as outdated software can cause DRM failures.
3. DRM Integration – Double-check your app’s manifest and Widevine configuration to ensure everything is correctly referenced.
4. Network Restrictions – Some networks may block DRM license requests. Testing on a different network might help.
5. Error Logs & Debugging – If possible, enable detailed logging to pinpoint the issue.

If you’re working on a streaming platform, making sure you have the proper business license for DRM-protected content distribution is also crucial.