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CristianDev123
Reel Rookie

GetUserData Command is not working propertly in a Published Channel

Hi Everyone!

I am getting an issue when I trying to get user data with the channel store command "getuserdata".
When I try to get the data, this loading dialog box appears, but it closes immediately and never shows the data of the user. This is happening with a published channel.

Anyone knows something about this issue? Thanks

image (2).png

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1 REPLY 1
philotas
Roku Guru

Re: GetUserData Command is not working propertly in a Published Channel

Happened to many apps. Probably a Roku Server side bug.

For me and other apps it works again.

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