keithrvntv
Reel Rookie

Direct Publisher Link for Live streaming not working properly

Hello, we have out streaming through boxcast, but there is some issue on Roku with out live TV direct publisher link from Boxcast where the content on the Roku channel is several hours behind always.

On boxcast directly it is up-to-date/time and if we watch via the Boxcast app on Roku it is up-to-date/time as well, but if we try to use the Boxcast direct publisher link for our own LIVE TV channel on Roku the feed is always hours behind.

Anyone. have any advice on this?

Tags (1)
0 Kudos
4 REPLIES 4
keithrvntv
Reel Rookie

Re: Direct Publisher Link for Live streaming not working properly

So there is no way around this 4 times a day thing? No way to ensure it is current, so that even if a show is currently playing it will play in real time with the feed?

0 Kudos
mike_rb
Channel Surfer

Re: Direct Publisher Link for Live streaming not working properly

According to this you schedule the live streams with validityPeriodStart and validityPeriodEnd - https://partnersuccess.roku.com/hc/en-us/articles/360016146114-How-can-I-schedule-live-content-to-ap...

0 Kudos
jzachary
Streaming Star

Re: Direct Publisher Link for Live streaming not working properly

What I do is serve up a blank m3u file using a redirect. Roku sees it and thinks the link is valid so it lets it display. 

Then when I go live I redirect from the blank m3u to the live one and it instantly switches over. So Roku is basically always getting the same url to look at and it will see the blank version or the current live version. 

Being forced to run content constantly so Roku thinks the link is valid is one of the dumbest things about the Roku platform. 

mike_rb
Channel Surfer

Re: Direct Publisher Link for Live streaming not working properly

What does this blank file look like?

0 Kudos
Community is Temporarily in Read-Only Mode!

We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. You will not be able to log in or post new comments or kudos during this time. Read more here.

Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 12 and you may notice reduced functionality. In the meantime, for additional assistance, visit our Support Site.

Thanks for your patience — we’re excited to share what’s next!