Developers

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
RoyalPetBox
Reel Rookie

Audio cuts out for first 2 seconds on my videos during playback

My Channel's videos are being streamed as HLS from Wistia. Overall, the videos play back great, except that the first 2 to 3 seconds of the video's audio drops out. I've tried prebuffering the videos using m.Video.control = "prebuffer" but it still happens. Of course, this is only a problem if there is narration within the first 2 to 3 seconds, which is about half the time. The videos are perfect on Wistia (no drop out of audio). Anyone have any ideas? 

Tags (1)
0 Kudos
Community is Temporarily in Read-Only Mode!

We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. You will not be able to log in or post new comments or kudos during this time. Read more here.

Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 12 and you may notice reduced functionality. In the meantime, for additional assistance, visit our Support Site.

Thanks for your patience — we’re excited to share what’s next!