Help

Community discussions

Discover Roku questions and answers directly from the community. Find help, troubleshooting tips, how-tos, and make sure you know the latest announcements.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
keh
Channel Surfer
‎05-26-2021 09:46 AM

"Badges" for multiple complaints and problems???

Jump to solution

Perplexing to me - why you award Badges to me because I have so many problems with your products!!!!????

1 Solution

Accepted Solutions
RokuDanny-R
Retired Moderator
‎05-27-2021 09:14 AM

Re: "Badges" for multiple complaints and problems???

Jump to solution

@keh 

Thanks for the inquiry.

Please be aware that badges are  awarded based on Community engagement and activity, such as:  

  • Posting a question or starting a new discussion
  • Replying to another user’s topic or comment
  • Visiting the Community regularly


Thanks,
Danny

Danny R.
Roku Community Moderator

View solution in original post

3 REPLIES 3
RokuDanny-R
Retired Moderator
‎05-27-2021 09:14 AM

Re: "Badges" for multiple complaints and problems???

Jump to solution

@keh 

Thanks for the inquiry.

Please be aware that badges are  awarded based on Community engagement and activity, such as:  

  • Posting a question or starting a new discussion
  • Replying to another user’s topic or comment
  • Visiting the Community regularly


Thanks,
Danny

Danny R.
Roku Community Moderator
makaiguy
Community Streaming Expert
‎06-13-2021 09:00 AM

Re: "Badges" for multiple complaints and problems???

Jump to solution

Badges are just more social media garbage.  I just ignore them.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
TraceyO
Channel Surfer
‎05-30-2023 04:44 AM

Re: "Badges" for multiple complaints and problems???

Jump to solution

You know what would be better than badges? Having a customer service department that paying customers can contact for issues.

You know what would be better than badges? Having a chat that loads.

You know what would be better than badges? A customer service phone number so we can get answers.

Here's a badge for you. It is called a one star badge. it represents the customer service that Roku provides and the final number of Roku devices that I have and will buy since the company is useless.

0 Kudos