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Re: what's the customer support phone number

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I want to add a Web channel I subscribe to on other devices: Metopera.org. I want to add it to my Roku lineup. They don't seem to have a way to do that.

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streaming_fan
Level 11

Re: what's the customer support phone number

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@StephanieMyers  You're in luck!  It looks like they have an app.

Go to the Roku channel store.  Be sure you're logged in.  

https://channelstore.roku.com/details/95469617163218de71860ffd0f1ed39d/met-opera-on-demand

metopera 1.jpg

 

met opera 2.jpg

Is this the right one?  If so, add the channel.  (It will appear at the bottom of your installed channels.  You can select it, press *, and choose 'Move channel' and put it at the top if you like.)

Happy streaming!

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RaccoonDad
Level 9

Re: What is Roku's Customer Service Number?

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Thanks so much for the link to the chat line!!!!!!

I may finally have an answer to my problem.

 

BTW: Canadian ROKU Support Phone is: 1-888-621-0891

 

ALL THE BEST!!

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atc98092
Community Streaming Expert

Re: What is Roku's Customer Service Number?

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Do NOT trust a toll free phone number for Roku support. Roku doesn't have one, but many scammers do. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
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RaccoonDad
Level 9

Re: What is Roku's Customer Service Number?

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Canadian ROKU Support Phone is: 1-888-621-0891

 

Number is legit. Just spoke with them and they emailed me back without me giving any info.

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StreamerUser
Level 20

Re: What is Roku's Customer Service Number?

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@atc98092 

+1 888 621 0891  is in fact Roku Canada's support number

Vernita
Level 7

Re: What is Roku's Customer Service Number?

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Do you care to please send me that number as well? I have fraudulent charges and have been all over customer support trying to figure out how to cancel a subscription for NFL, because my bank account says I was charged, but the customer support page is saying I have no subscriptions. This is false because I do in fact have other subscriptions I HAVE authorized to purchased. Please, I am going crazy over here! 

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RaccoonDad
Level 9

Re: What is Roku's Customer Service Number?

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This one is totally legitimate!!

I've worked  on computers for well over twenty years and understand what you are saying, but this one is absolutely fine!!

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RaccoonDad
Level 9

Re: What is Roku's Customer Service Number?

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Canadian ROKU Support Phone is: 1-888-621-0891

They may be able to transfer to the one in the USA.

Worth a try, if nothing else!!

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themole
Level 10

Re: what's the customer support phone number

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@RokuDanny-R wrote:

@brianjiang1411 @Alaimaluloa1265 

Thanks for the post.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny


Are you kidding me? The OP was looking for TECH support, not account/billing.

I guess you're dodging the question because ROKU tech support is fantasy.

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