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davidjazz
Roku Guru
‎02-15-2021 06:39 AM

User Name and FAQ Suggestion

How about adding "Country Location" after the username on posts?

Every day we see posts asking, "Why can't I find X-channel on my Roku?" We then have to ask the poster's country, because not every channel is available in every location. If the poster's country were added after user name, we could reply at once.


While we're at it, why not pin a FAQ to the top of every forum?

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2 REPLIES 2
RokuMary-F
Community Moderator
Community Moderator
‎02-16-2021 02:42 PM

Re: User Name and FAQ Suggestion

Hi @davidjazz,

Thanks for the feedback.

We'll pass it along to the appropriate team.

Thanks,

Mary

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Iona-D
Roku Guru
‎02-26-2021 03:49 PM

Re: User Name and FAQ Suggestion

IMO, not a good idea.  Having one's even general information out there for all to see is not really safe in this New 🌎 World of potential stalkers and weirdos. 

I rather leave it up to the person to choose to post their own general location.  Not for this or  any other corporation to do it.  It's bad enough you are forced to enter your credit/debit card's number here.  Not with all the complaints about unauthorized withdrawals previously posted here.

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