Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Used Roku at hotel and its not playing on my TV now

Why is it not playing since I connected to a hotel TV which didn't not allow us to use it and now it's blue stripes coming up😡😡

0 Kudos
1 REPLY 1
AvsGunnar
Community Streaming Expert

Re: Used Roku at hotel and its not playing on my TV now

@ChipmunkTurtle 

It is possible the display auto detection encountered an issue while you were setting it up at hotel. (ie. different display type).

Best bet is to try and Factory Reset the device and set it up again. (press and hold reset button for 30+ seconds).  ***Make sure you have a working physical Roku remote before performing the Factory Reset.

Just use the same email address (Roku account) you did initially and all your channels/apps will be restored automatically. (will likely have to login to your subscriptions though, if applicable).

Would kind of recommend manually setting it to 720p during the setup, and then increasing it to higher display if needed from Settings/Display Type after successfully getting through setup.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.