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RonBoom
Reel Rookie
‎10-15-2021 07:25 AM

Reporting an issue from within your survey queue breaks. Wow. Now that's service.

Screen Shot 2021-10-15 at 7.20.58 AM.pngAfter entering my issue, as requested by the survey software, I get this. Well, that about shows how much weight is placed on all this. Kinda takes away that warm fuzzy feeling when you realize even the survey software doesn't care what you have to say. Sigh.

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RokuKariza-D
Roku Guru
‎10-19-2021 06:49 AM

Re: Reporting an issue from within your survey queue breaks. Wow. Now that's service.

Hi @RonBoom

Thanks for the post.

We do apologize for the experience, and we will look into this matter.


All the best,
Irene

Kariza D.
Roku Forum Moderator
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