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DavidAZ
Reel Rookie

Qualtrics Survey Dec 2022

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I got an email survey from roku@qualtrics-research.com on Dec 12, 2022. Survey link goes to roku.qualtrics.com. Is it legit?

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RokuMary-F
Community Moderator
Community Moderator

Re: Qualtrics Survey Dec 2022

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Hi @DavidAZ,

Thanks for the inquiry.

I can confirm that the email that you have received is indeed legitimate and from Roku.

If you have any other questions or concerns, please let us know.


Best regards,
Mary

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atc98092
Community Streaming Expert

Re: Qualtrics Survey Dec 2022

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I believe I've seen that in the past as a legitimate survey. Hopefully @RokuDanny-R can confirm it for you.

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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RokuMary-F
Community Moderator
Community Moderator

Re: Qualtrics Survey Dec 2022

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Hi @DavidAZ,

Thanks for the inquiry.

I can confirm that the email that you have received is indeed legitimate and from Roku.

If you have any other questions or concerns, please let us know.


Best regards,
Mary

DavidAZ
Reel Rookie

Re: Qualtrics Survey Dec 2022

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Thanks!
Given the state of email and phishing, I don’t trust any email unless it comes from the company’s domain. It would be nice if there was an easily searchable notice on your site that would identify these emails and source domains as legit. 

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jerryd2
Newbie

Jan 2023 survey emailed by roku@qualtrics-research.com

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The URL goes to https://roku.qualtrics.com and I'd like to confirm that the emailed survey is actually comin g from Roku.  Please let me know.  Thank you.

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AvsGunnar
Community Streaming Expert

Re: Jan 2023 survey emailed by roku@qualtrics-research.com

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@jerryd2 

From this Dec 2022 thread, @RokuMary-F confirmed this was a legitimate survey.

https://community.roku.com/t5/Community-discussions/Qualtrics-Survey-Dec-2022/m-p/841879#M38073

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

Manda09
Reel Rookie

How is this email possible? Scam!

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I received an email thanking me for activating my Hisense tv and Roku on Friday, but Ive had my Roku and tv set up since last year so this isn’t possible. It also came with a survey to fill out. The email came from surveys@roku.com is this a scam?

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RokuDanny-R
Retired Moderator

Re: How is this email possible? Scam!

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@Manda09 

Thanks for the inquiry.

I can confirm that the survey from this email address is indeed a legitimate survey from Roku.


Thanks,
Danny

Danny R.
Roku Community Moderator
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Manda09
Reel Rookie

Re: How is this email possible? Scam!

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Why did I randomly receive this email thanking me for activating Roku when it been activated since last year?

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ellianajames7
Reel Rookie

Re: Qualtrics Survey Dec 2022

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Yes I got the same email survey on Mar 12, 2023 and Survey link goes to roku.qualtrics.com. 

 

 

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