Community discussions

[OwnerofDevices]

With scathing allegations like that, I was reading through your comment and no proof to support your allegations were able to be found. Not a single one of my 5 Roku products has failed.  

[GoHawks]

No proof huh ? Haha except for maybe the hundreds upon hundreds of comments here saying negative things about their Roku devices and the huge number of comments and posts on other internet sites.

I am glad for your 5. I am on number two and both have had major issues.

[OwnerofDevices]

Proof that is impossible to verify is not proof. If as little as 1% percent of Roku devices are a problem then Roku is doing a great job. I don't know how many Roku streaming devices exist plus Roku TVs? Probably tens of millions of devices out there. 

[GoHawks]

"Impossible to verify" haha. Except with possibly with under a quick two minutes of your time reading through discussions and or using a search engine and reading what users have said about Roku and HBO.

According to a CNET article on Jan. 6, 2021 they have 51.2 million active accounts. If I sold 512000 faulty units to customers I would be unsatisfied with my company.But they are only concerned with their stock price.

[OwnerofDevices]

If your device is still under warranty from Roku then return your device to Roku. That is an option for you. I have bought a lot of electronic devices over the years and I don't expect the electronics that I buy to be perfect. 

[StreamerUser]

@GoHawks 

Not that you linked to the CNET article..or quoted from it...but

accounts <> units (because there are many Roku accounts with multiple units)

Every company releases imperfect product/service - thats the reason there are returns, refunds, exchanges, credits, warranty, RMA and the existence of CS - all of which any/every consumer should/can take advantage of if desired/necessary.

Just as an FYI aside, one substantiates one's own claim in an argument (you don't demand/insist the other party substantiate your claims/arguments).

[Str8garbage]

Doesn’t even work half the time. Thought it was my device so actually went and bought another. Oh how I was wrong. Tried to contact roku in hopes to possibly resolve these issues. NOTHING. Tried again still no response. Once they have your money after purchase that’s it. I have never experienced a product like this. I would never ever ever ever ever ever ever ever recommend this kind of garbage to anyone. DO NOT BUY ANY ROKU PRODUCT. PLEASE!!

[DBDukes]

Huh. All mine work great. I wonder what I'm doing wrong.

[atc98092]

Perhaps if you tell us specifically what the problem is, and the model Roku you have, someone might be able to offer a solution. 

[optikhog]

Another bot.  Profile was created only to post this message.