After reading your reply, my impression was anger, frustration, or irritation expressed on your part.
Perhaps part of my post did invoke these emotions in you. My apologies if this occured.
Part of my post inquired about an e-mail address for Roku. In your post, you stated "If you have sort of issue or even a favourable comment on anything Roku, depend on only 1 way of direct communication. Email.
I noticed that if you are privvy to this specific piece of information, it was not shared in your post. That would have been helpful to myself and other posters, as I have not found any e-mail address for Roku on any Roku site.