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wildsprite
Roku Guru

My Roku Devices not editable?

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when I log into the community forums, front and center is a section called "My Roku Devices" it contains 2 Roku Devices I no longer own. is there a way to edit this section? if not please add a way to do it. 

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makaiguy
Community Streaming Expert

Re: My Roku Devices not editable?

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The Community listing of one's Roku devices has been broken for well over a year.  It initially populated this list automatically from my linked devices when I first started using this community forum.  But the listing has not changed as I've added and removed devices since then  That's why I list my current Rokus in my signature at the bottom of my posts.  Roku said they were looking into this MONTHS ago, but so far, nothing.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X

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4 REPLIES 4
renojim
Community Streaming Expert

Re: My Roku Devices not editable?

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Log into your account at https://my.roku.com and unlink the devices if they're not already.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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makaiguy
Community Streaming Expert

Re: My Roku Devices not editable?

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The Community listing of one's Roku devices has been broken for well over a year.  It initially populated this list automatically from my linked devices when I first started using this community forum.  But the listing has not changed as I've added and removed devices since then  That's why I list my current Rokus in my signature at the bottom of my posts.  Roku said they were looking into this MONTHS ago, but so far, nothing.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
wildsprite
Roku Guru

Re: My Roku Devices not editable?

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@renojim wrote:

Log into your account at https://my.roku.com and unlink the devices if they're not already.



I appreciate your answer but that doesn't work, those devices were given to a family member after being factory reset. I now use a Roku Ultra 4800r on my main TV and a old Roku 3 on my desk. 

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wildsprite
Roku Guru

Re: My Roku Devices not editable?

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@makaiguy wrote:

The Community listing of one's Roku devices has been broken for well over a year.  It initially populated this list automatically from my linked devices when I first started using this community forum.  But the listing has not changed as I've added and removed devices since then  That's why I list my current Rokus in my signature at the bottom of my posts.  Roku said they were looking into this MONTHS ago, but so far, nothing.


thank you, this tells me what I needed to know.

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