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JCGoodwin
Level 10

Re: Issues changing my avatar on the forum

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Agreed. I'm not interested in contributing here if I'm stuck with this graphic. They shouldn't be automatically assigned. I'd rather have no graphic at all. 

makaiguy
Community Streaming Expert

Re: Issues changing my avatar on the forum

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No, still not fixed.  

Bringing this to the attention of Roku employees @RokuDanny-R & @RokuKariza-D -- again.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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capfuturo99
Level 8

Re: Issues changing my avatar on the forum

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Roku, would you please remove the current avatar you have assigned to my profile. This is an image of a skull face which I find disrespectful and intimidating. The purpose of avatars is for an image to represent users and this must be done to their liking, which is not happening.

I would also request an option to modify/amend one’s screen name.

Thank you.

rob-bob-dave
Level 8

Avatar change unavailable, redirected to login page

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I know this is really non essential and mostly utter nonsense, but I had to ask. When I attempt to change my avatar by selecting "Avatar" in my settings, I get re-directed to the login page. Is this because I am a "newbee" or are we having website issues. This really doesn't matter because I really don't care if my avatar is blue or green. 

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RokuIrene-S
Roku Employee
Roku Employee

Re: Issues changing my avatar on the forum

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Hi everyone,

Thanks for the posts.

We are currently investigating this issue that is affecting the ability to change the avatar in Community, and once the information is available, we will make sure to update the Community.


All the best,
Irene

shiftsport
Level 8

Re: Issues changing my avatar on the forum

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@capfuturo99 wrote:

Roku, would you please remove the current avatar you have assigned to my profile. This is an image of a skull face which I find disrespectful and intimidating. The purpose of avatars is for an image to represent users and this must be done to their liking, which is not happening.

I would also request an option to modify/amend one’s screen name.

Thank you.


Well, my avatar is a pig.  Not happy about that one either.

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Xjonx
Level 8

Re: Issues changing my avatar on the forum

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I am not that happy with my shark, but looking and some of the others, I guess I was really lucky.

goof42
Level 8

Re: Issues changing my avatar on the forum

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Yaaaaaaa, just remove the Vampira Queen of the Darkness Avatar assigned me, please.  Kinda creepy.

Thogek
Level 8

Re: Issues changing my avatar on the forum

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Same here.

This seems like an awfully odd sort of bug to fester uncorrected for months like this. Smiley Frustrated

If it helps at all...

From the Chrome web-dev network panel, it seems that the https://community.roku.com/t5/user/myprofilepage/tab/user-icons URL 301-redirects to auth.web.roku.com whose response appears to do an auto-post whose result then 302-redirects to the community home page. Not helpful.

Maybe the auto-login detour is losing track of the originally requested URL?

And/or the user-icons page/URL shouldn't be redirecting an already-logged-in user to auth.web.roku.com in the first place?

SWLinPHX
Level 8

Re: Issues changing my avatar on the forum

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LOL, I don't know anyone who's thrilled with their assigned fixed avatar.  I couldn't even tell what mine was (binoculars) at first.

So it's been over three months since the first moderator responded saying they are looking into the matter.  How long does an investigation to a simply misdirected link take?  Is the FBI being consulted or something??   Smiley Wink

https://www.homeescape.com/m/resortvacationrentalsptc/