Community discussions

[retiredpipedoc]

trying to reach billing, but have not had any success.keep going around in circles on web site

[Tomyes]

I set up the Roku on my tv.  It took 10 minutes(it was working).  When my wife later tried to use, I had to go through setup ( again and it was working).  The next morning it wanted me to go back to setup. Rather than going through set up again, I just put up the old Roku that had previously been used and it worked.

I am at the point that I think I should just return it.

[RZIMMERMAN149]

Danny, I am ready to return my Roku. Being unable to speak to a live ROKU support person is beyond stupid. I have an issue with closed caption all of a sudden which I have been unable to resolve. This is a brand new unit and I refuse to have to pay to get my problem resolved. For two days I have been trying.

[Streamer317]

@RZIMMERMAN149    

https://support.roku.com/article/208757058

[Jmalone]

I would like to chat with someone about a charge

[renojim]

@Jmalone, did you try https://support.roku.com/contactus ?

[Hector-Roku]

Hi, @Jmalone, we're more than happy to reach out to look into the charges you have questions about! Please keep an eye out for a message from us in your inbox here on the Roku Community. You can get to your inbox by selecting the mail icon at the top of your page. If you have any issues finding our message, let us know through this same thread. 

[gerrymoore]

roku keeps reloading a few minutes

[CJJOHANSON]

HI I'M HAVING TROUBLE WITH MY ROKU WOULD U PLZ HELP ME FIX IT IT'S BEEN BUFFERING I'M NOT SURE WHY IT'S DOING THAT

[CJJOHANSON]

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@CJJOHANSON wrote:

HI I'M HAVING TROUBLE WITH MY ROKU WOULD U PLZ HELP ME FIX IT IT'S BEEN BUFFERING I'M NOT SURE WHY IT'S DOING THAT

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