Community discussions

[jamesdevid21]

I totally understand the frustration! Having to verify every time you log in can be a hassle, especially when you're just trying to participate in the community. Hopefully, Roku or Cloudflare can streamline this process soon to make it less disruptive while still keeping everything secure!

[jamesdevid21]

hello

[Davidsco27]

Yep, this is what happens when you employ incompetent millennial/Genz Techbro morons   Useless wastes of customer time

[atc98092]

@Davidsco27 what are you talking about? I haven't seen a Cloudflare function when logging into the community in many months. I believe it's been removed for some time. 

[Davidsco27]

And now it's replaced with an annoying 10 step Captcha test.  It also logs you out regularly, with no option to stay logged in and requires an email verification, like we have nothing better to do but waste our time on this BS

[andyross]

As I posted before, if you log in too fast, such as letting your browser pre-fill the login, you might get the Captcha. Do not click login until you see the reCaptcha logo on the bottom-right of your screen.

[atc98092]

---

@Davidsco27 wrote:

And now it's replaced with an annoying 10 step Captcha test.  It also logs you out regularly, with no option to stay logged in and requires an email verification, like we have nothing better to do but waste our time on this BS

---

Many online forums do not permit a perpetual login, mostly in their attempt to stop spammers. And the Captcha has been explained as well. I almost never get the Captcha, and when I do a page refresh almost always gets me in without it. Also, you can disable the 2 factor authentication (the email link) in your user account settings. 

[RobertJoseph00]

It seems Cloudflare’s bot protection is requiring you to verify you're human on the Roku Community site. This might happen due to factors like your IP address being flagged, using a VPN, or clearing browser cookies. You could try using a different network, avoiding VPNs, or ensuring your browser keeps cookies. If it persists, contacting Roku support could help resolve the issue.

[iu360]

Hello

Facing Cloudflare's verification can be a hassle, but it's meant to enhance site security. Clearing your browser's cache, disabling extensions, or switching browsers might help bypass the issue. If the problem persists, consider contacting the website's support for further assistance.