The ROKU Support Website is broken and you can not email them.
The support system is broken. You will receive a response "There was an error submitting your request. Please try again." over and over...
I reced the error on my Android phone and my PC.
Contact customer support
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There was an error submitting your request. Please try again.
Thanks for letting us know about the website issue.
We'll share this feedback with the team but in the meantime, you might try logging in or request support from another device or browser.
Please let us know if there's anything else we can help you with.
I'm having the same problem but my things is that. I wonder if the Roku device is getting to hot by being tape to the the TV, table or where ever you has it position. The roku device has a interrputions all the time. I'm getting tired of it. But otherwise I like using Roku devices. Just commenting on that customer support issue is not the problem take it to the device department.