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KDorney
Newbie
‎02-07-2021 06:45 AM

Change log in account for subscription

When using Roku can you change the subscription account that it signs into? I created Roku to sign into one account for Hulu but want to change it? Is this an option or am I stuck? This is not a subscription issue this is a Roku issue. 

2 REPLIES 2
Strega
Roku Guru
‎02-07-2021 10:07 AM

Re: Change log in account for subscription

Well, you can change your email address on roku.com, which changes the way you login, though it's still really the same account.

You can also factory reset and then link it to another account and stop using the earlier account.

I'm not 100% sure what you want to do (or why) so I'm not sure if those are answers.

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RokuMary-F
Retired Moderator
‎02-07-2021 01:25 PM

Re: Change log in account for subscription

Hi @KDorney,

 

Thanks for reaching us.

 

All subscription management is solely handled by Hulu and Roku doesn't manage channel login or authentication. It's best to reach out to Hulu to assist you further with your channel account inquiry.

 

You can reach Hulu support here: https://help.hulu.com/s/?language=en_US. 

 

Thanks,

Mary

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