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DaveLessnau
DaveLessnau
Level 7
‎05-16-2019 08:23 AM

Won't Let Me Change Email Address: "Spam Email Domain"

I came here to change my email address to match that on my Roku account (as you requested).  When I tried, I got:

"Spam Email Domain"

My email domain is protonmail.com (which you allowed just fine on my Roku account).  I'm not changing it there, so it would probably be nice if you'd accept it here.
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RokuTannerD
Community Manager
Community Manager
‎05-16-2019 10:37 AM

Re: Won't Let Me Change Email Address: "Spam Email Domain"

@DaveLessnau 

Thanks for your note. In our effort to help prevent spam content, we had implemented some more aggressive precautionary measures, which may have had some unintended side effects. 

Please send me a PM with your updated information and I'll assist you in changing this on your Forums account. 

Thanks,
Tanner
Tanner D.
Roku Community Manager
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