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Level 12

Why Is Roku More Prone For Scams?

https://myfox8.com/news/bbb-issues-warning-for-roku-users-in-25-states

Another one?  What's with this?  Why is Roku so attractive to the scammers?  It's mandantory sign up policy with credit/debit card digits?  Or so easy for scammers. to mislead people without too much trouble?

12 Replies
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Level 12

Re: Why Is Roku More Prone For Scams?

Because Roku is a very small company without a large corporate law firm.  Roku is many orders of magnitude smaller than Apple, Google or Amazon.  The scammers know not to mess with big companies so the scammers can run a muck if a small company owns the brand.

TheTick (aka "Moose Twit" affectionately called by chht)
Roku 3 for Pokémon TV / YouTube / Animal Planet GO / HBO GO. Chromecast for most other media because Roku Mirroring sucks , how many clicks in Wndows 10 (about a dozen) to Miracast on Roku vs 2 with Chromecast.
Verizon FIOS TV and Internet Service
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Level 21

Re: Why Is Roku More Prone For Scams?

@thetick makes good points. Another reason is that they are probably the most widely available and used home media streaming device. It's similar to Windows being targeted by viruses far more than MacOS or Linux. There's more targets available, and most users are simply unaware of the scams. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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Level 16

Re: Why Is Roku More Prone For Scams?

This is the original post: https://www.bbb.org/article/news-releases/22338-bbb-investigation-customers-allege-caligeeks-charged...

Roku offers a lot in theory. So the novice just doesnt know that initially its all free.

Ya just buy the dam machine. Probably Roku should blatantly say on the box

something to the effect of 'No Fee's to connect'. They have to be careful not to scare the consumer off.

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
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Level 7

Re: Why Is Roku More Prone For Scams?

thank you for all the information because Roku let me know that they did not charge for an upgrade to get my tv reset...and I didnt think they charge for connection but this person was very demanding so I will notify my bank and will go back and change my personal info because they put in a different email and gave me a whole nother email and messed up my internet service and spectrum was the one who picked up on it...thank you again for the info

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Level 8

Re: Why Is Roku More Prone For Scams?

I read the story. Why are people so stupid? It is obvious if you read the documentation that there is no cost to activate a Roku device. As the man said, you can't fix stupid.

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Level 12

Re: Why Is Roku More Prone For Scams?

It's not always stupid.  Some people just get a shiny new toy and want to play.  Most people never read instructions anyway before they power on new electronics.

TheTick (aka "Moose Twit" affectionately called by chht)
Roku 3 for Pokémon TV / YouTube / Animal Planet GO / HBO GO. Chromecast for most other media because Roku Mirroring sucks , how many clicks in Wndows 10 (about a dozen) to Miracast on Roku vs 2 with Chromecast.
Verizon FIOS TV and Internet Service
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Level 16

Re: Why Is Roku More Prone For Scams?

Yeah the scams all target people new to Roku that just dont know.

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
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Level 8

Re: Why Is Roku More Prone For Scams?

"Most people never read instructions anyway". Yep. That's stupid.

0 Kudos
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Level 12

Re: Why Is Roku More Prone For Scams?

This topic was brought up for protecting the newest joiners to the streaming world.  Anyone is vulnerable to scams.  Anyone.  It's a question of ease of setting up the newest must-have electronics without real physical protection offered by more professional installers of yesteryear pay tv I.e. cable. 

I just installed another device just a few days ago.  I knew what I was doing so my sister is safely watching her own streaming content now.

This is the best way to introduce new people to the joys of streaming.      

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