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atc98092
Level 21

Re: Email Address

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If you could tell us your issue, we might be able to help. But for a private way to contact Roku, send a PM to @RokuDanny-R and he will get customer service in contact with you. 

Dan
Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
RokuDanny-R
Roku Employee
Roku Employee

Re: Email Address

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@Bogart1 

Thanks for the post.

As @atc98092 inquired, what is the issue that you are experiencing?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
RokuDanny-R
Roku Employee
Roku Employee

Re: how do i get to talk to a real person by phone?

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@flasquaw 

Thanks for the post.

What is the issue you are experiencing that you need assistance with?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
ejb
Level 7

Is there live phone support?

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Is there a phone number I can call to have someone help me with the set up of my Roku?

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renojim
Level 21

Re: Is there live phone support?

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There's plenty of scam artists that you can call, but no official Roku support.  Sorry.

What's the problem?  Maybe someone here can help.

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pj5
Level 7

Re: What is Roku's Customer Service Number?

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Some people cannot read they need someone to talk to over the phone to explain to them why isn't there a phone number?????????

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Printer1
Level 8

Re: What is Roku's Customer Service Number?

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did you ever get a number, i am 79 and don't understand the support email.

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RokuDanny-R
Roku Employee
Roku Employee

Re: What is Roku's Customer Service Number?

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@Printer1 

Thanks for the post.

What is the issue you are experiencing?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Psthisisnotme
Level 8

Re: what's the customer support phone number

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Its hard to find a chat for Roku or a phone  number . They ate going to lose alot of customers because of this update and we can't  use our paud subscriptions because we can't  connect to the int yet every other device we have can. This is the worst. They ate going to lose a long time customer and channels will listen yo our complaints. I work for the industry and I am going to let things like the incompetence be inown.

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RokuDanny-R
Roku Employee
Roku Employee

Re: what's the customer support phone number

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@Psthisisnotme 

Thanks for the post.

Can you please specify the issue you are experiencing?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos