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NexusDude
Level 7

This "Community" lacks organization

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Normally, on an online forum, there are subdivisions. You can post and read posts on specific areas of interest.

For example, I'd like to post on a specific app (Spectrum TV) that Spectrum customers would find interesting, or might, but non-Spectrum customers wouldn't care about.

And there are general Roku areas of interest, too, I'm sure.

Instead, we have one giant pot with everyone's posts. What a mess. Who thought this was a good idea?

1 Solution

Accepted Solutions
atc98092
Community Streaming Expert

Re: This "Community" lacks organization

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Actually, there are many sub-groups here in the community. I agree that all Roku TV discussions are under a single subheading, but under Roku Player there are nine separate sub-groups. There is a specific sub-group for channel discussions, and there are multiple threads dealing with the Spectrum channel. Due to the staggering number of channels available on Roku devices, it would be ridiculous to attempt to have a sub-group for each one. 

Probably the biggest confusion is when a moderator merges threads, as each post retains its subject line from the former thread, and the lines get jumbled up within a thread. But that's all controlled by the software they use for the community. I've certainly seen better forum software, but I'm not paying the bill so didn't get a say in it. Smiley Happy

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.

View solution in original post

1 REPLY 1\
atc98092
Community Streaming Expert

Re: This "Community" lacks organization

Jump to solution

Actually, there are many sub-groups here in the community. I agree that all Roku TV discussions are under a single subheading, but under Roku Player there are nine separate sub-groups. There is a specific sub-group for channel discussions, and there are multiple threads dealing with the Spectrum channel. Due to the staggering number of channels available on Roku devices, it would be ridiculous to attempt to have a sub-group for each one. 

Probably the biggest confusion is when a moderator merges threads, as each post retains its subject line from the former thread, and the lines get jumbled up within a thread. But that's all controlled by the software they use for the community. I've certainly seen better forum software, but I'm not paying the bill so didn't get a say in it. Smiley Happy

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.

View solution in original post