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JoPenn131
Level 7

Re: How Can I Call? Help Please

Thank you, Danny.

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Glennc
Level 8

phone support

Why are you thanking Danny. Roku is the problem that their is no phone support.

Brutus66
Level 7

No customer service or support

Will purchase a fire stick remote listed not even 6 months!  No customer service or support!  Roku should close their doors!!!

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HDMIGuy
Level 12

Re: Roku horrible

Sign in on your phone or computer.  Go the support, choose setup and troubleshooting.  Scroll to the bottom of the page and select Agent Support.  Follow the prompts.  If the remote is less than six months old they will replace the remote.  

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Tivoburkee
Community Streaming Expert

Re: Roku horrible

If its truly a Fire Stick remote, Roku will not replace it. Smiley Happy

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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atc98092
Community Streaming Expert

Re: Roku horrible


@Brutus66 wrote:

Will purchase a fire stick remote listed not even 6 months!  No customer service or support!  Roku should close their doors!!!


What exactly is your problem? What you've posted doesn't seem to mention anything. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
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ej48
Level 9

Re: TOLL FREE NUMBER TO RUKO

Roku Danny he's asking for phone response don't

you get it 

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ej48
Level 9

Re: There is no support

Buggernose that's all you give is lip service

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Kyrie3175
Level 7

How can you talk to a person?

As far as I can tell worst customer service ever.  How can anyone get a problem solved?

StreamerUser
Level 20

Re: How can you talk to a person?

Roku chat or email (telephone support disabled since the onset of the pandemic):

https://support.roku.com/contactus/contact-options   (choose setup/ultra/other/need more help)

or message @RokuDanny-R 

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