Community Discussions

[RokuDanny-R]

@lynn65807 

Thanks for the post.

What is the issue you are experiencing?

With more information we will be able to assist you further.

Thanks,
Danny

[Mariebrown364]

Has anyone else felt like Roku is avoiding customer assistance by not providing a phone number.  I think the company needs to provide a live support method.

The pitiful list of customer questions the website provides do not cover individual issues.

I would like to make a one-time payment by another method, and can't get an answer on the website.

Does anyone have the number.  If so. Email it to me.

[Glennc]

Roku DannyR you still don't get it. Customers want to talk to a live agent.

[Iona-D]

At least Chat at bare minimum.

[sunnyk]

Agreed Roku has THE worst Customer Support. period.  worse than comcast cable, utilities, DMV, etc.  My next TV will NOT be a Roku.

[SoulBrown62]

Do anyone have the toll free number to RUKO ?

[RokuDanny-R]

@SoulBrown62 

Thanks for the inquiry.

What is the issue that you need assistance with?

With more information we will be able to assist you further.

Thanks,
Danny

[aeischen1]

I reached out to customer service two weeks ago and have heard NOTHING. Anyone else having this issue?

[RokuDanny-R]

@aeischen1 

Thanks for the post.

I have passed along your concerns to our Support team. They will follow up and assist you.

Thanks,
Danny

[DeborahFarmer]

Roku support is abysmal. Worst I have ever encountered since it is non existent. Horrible that you cannot even access the contact on home page under subject. Something is wrong with the system. I need accounting/billing information immediately! Why is there someone else's name on my monthly charge?