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Level 7

Thanks Roku Going To Firestick

This is the WORST thing I ever purchased! It works when it decides to and drives you insane trying to get it to work!! Thank God I have a Firestick. I'm giving my Roku away for only shipping charges! 

44 Replies
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Level 7

complaint

Bought a new one and spent hours trying to install. Never could. Absolutely awful product. Anyone who buys this junk is asking for trouble.

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Level 7

Re: complaint

Truly a junky product

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Level 17

Re: Roku

Roku's as all things Tech take a certain amount of wherewithal and competence.

If one is up to it Roku's are very fulfilling. Some if not most NEVER have problems.

Your frustration is duly noted. Glad we could be of help.

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
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Level 17

Re: Roku

Be sure to do yourself and the next guy a favor and do a factory reset on the Roku before giving it away.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Level 7

Roku

How do you survive without Customer service over the phone. What a bull**bleep** company that blames the situation for inadequate service.

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Level 12

Re: Roku

I've owned Rokus since 2008.

 

"Difficult to setup" has never been a way I'd describe them. 

Yeah, I got some Rokus.
https://youtu.be/d1CSEeqWl10
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Level 13

Re: Roku


@KRoach wrote:

How do you survive without Customer service over the phone. What a bull**bleep** company that blames the situation for inadequate service.


Because Amazon offers you phone support for your firestick? Come on, you're just trolling now.

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Level 17

Re: Roku

@KRoach  @Reneedec68  @f1sher 

Why you wouldnt simply outline your problem here and allow us to try and help

is beyond me.

You can sit there and tell us what a bunch of doodoo's we are or you can outline your problem.

What do you suppose this forum is for?

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
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Level 8

Re: Roku

I understand their frustration... yes, the device is easy to install & use until update 9.3 which has rendered the device unusable because it connotes find & connect to a home wi-fi network.  I've tried everything including the factory reset & all I've accomplished is to have my account now show no linked devices.  Of course I'm still being billed for premium services I can't access. I reputable company would work harder to satisfy their customers.