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Bob4506
Level 7

Static Electricity TV Goes Out

It's winter and here in New England static electricity discharge from your body to metal is constant. (Yes I have a humidifier.) EVERYTIME when we discharge within 20 ft of a 65" TCL Roku, we lose whichever input we are using. The only way to get back, shutoff TV, unplug inputs, plug inputs back, turn TV on. WICKED ANNOYING! 

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4 REPLIES 4\
andyross
Level 16

Re: Static Electricity TV Goes Out

Roku only licenses the software used by TCL on the TV. You can try rearranging cables a bit so they are not near each other, keep the power cord separate from everything else, and put the TV on a surge suppressor. And it may not be the TV itself, but some other device leaking the charge into the TV and causing it to freak out.

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Bob4506
Level 7

Re: Static Electricity TV Goes Out

Thanks. Will give it a try.

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atc98092
Community Streaming Expert

Re: Static Electricity TV Goes Out

It's also possible the static discharge is triggering an infrared wave that the TV is seeing as a remote control function. Seems unlikely, but within the realm of possibility. 

Dan

Roku Community Streaming Expert

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Bob4506
Level 7

Re: Static Electricity TV Goes Out

Thanks. I've ordered a longer power cord to go directly into surge suppressor, and triple shielded HDMI cables. And a can of Static Guard for the couch. 😃

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