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BWX
Level 8

SPAM private messages WTF

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I have never even posted here or been here on this community, I was forced to set up an account for my TV to function.  Now I am receiving spam messages via private message, and getting email updates about spam private messages I cannot report, or block. 

WTF is this BS? What kind of incompetent designs a forum with automatic email updates about spam froma private message box that you cannot report or disable!?

Allow to turn off private messages or block all but from admins or turn off email updates. I do not need any more SPAM in my inbox that I cannot turn off!  This is asinine. Fix your garbage website.

roku spam.jpg

 

 
SMAP is from this bot or member:

https://community.roku.com/t5/user/viewprofilepage/user-id/392344


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RokuDanny-R
Roku Employee
Roku Employee

Re: SPAM private messages WTF

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Hi everyone,

Thanks for the posts regarding the issue you are experiencing regarding spam in the Community.

Please be aware that we are looking into the issue and always doing our best to make sure our users have the best experiencing while in the Community.

We will be closing this thread out.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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AaronMSpelling
Level 12

Re: SPAM private messages WTF

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actually if you open a message you have 2 options  , you can hit Ignore for the user and you can report it 

one  is in the top of your message the other at the bottom 

 

ignore.png

 

 

 

 

 

report.png

 

 

Building a TV Channel can be easy … if you have a right tools ===>> https://tv-channel.info/
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BWX
Level 8

Re: SPAM private messages WTF

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Actually no, there is not any way to report the spam messages or the members at all.

And having to log in and ignore every single spammer is not a solution in the least. That is ridiculous.

A way to only accept PMs from admins is a solution, like every other forum I've ever been a member of. 

Also being able to sing up and them start spamming other users immediately is also ridiculous..

roku spam 2.jpg

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Strega
Level 12

Re: SPAM private messages WTF

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A few thoughts:   I used Rokus for years before signing up for this forum, so being a forum member is not mandatory.  (ie: My forum join date is Oct of last year though I have been using my Rokus for about 3 or more years.)

You can turn off email notifications of PMs, as well as email for many other things in your settings. There's also a "Turn off all email notifications" setting.

The images in your posts show your inbox.  If you select an individual message (the only one in your case) then, with the individual message displayed, you get options such as Friend, Ignore, Report, Delete, Reply.  The way you select a message is by clicking on the title.

BWX
Level 8

Re: SPAM private messages WTF

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BTW I never signed up to this community until AFTER receiving email updates to spam messages that were delivered to my PM inbox!  That is how completely asinine this forum is.

Auto sign up, auto allow all PMs, auto email updates to spam messages.  

WTF.. I stand behind my "WTF" in title completely.

Also I sat there an was looking at the PM for a few minutes and had no options as discussed above. I finally figured out that one line in the preview, or whatever that is, is the actual link to the actual PM. Another asinine and illogical design decision.  Another WTF moment in this bass ackwards forum.

So after finding the "mystery link" to the mystery "real" PM (stupid interface!), I finally see the options to report, ignore, etc..

I've been on the internet since it's inception and this forum is the worst. I imagine they will have a data breach and leak all our personal info and passwords very shortly. Seems this form is designed and run by incompetents. 

Strega
Level 12

Re: SPAM private messages WTF

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That's weird as I went three years as a Roku user with nothing from this forum.  Then I signed up a few months ago to start posting and then received emails referring to me by the name that I chose for the forum (a few months ago).

When did you get your first spam?  It's odd because this thread starts on Monday, yet your profile says you joined: "01-02-2021".

I didn't get on the internet full-time until 1982 myself, but there have been lots of changes!  I have to agree that some of these latest and greatest integrated forum/customer care things like Khoros don't really appeal to me either.  But like I keep telling my Mom: I didn't write it!  I don't know WHY they made it that way! Smiley Happy

 

 

AaronMSpelling
Level 12

Re: SPAM private messages WTF

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just a short question 

if everything is so ......  what are you doing here ? and why ?

the forum is a free service offered by Roku and it is optional ....  so ....... just dont use it ...

 

Building a TV Channel can be easy … if you have a right tools ===>> https://tv-channel.info/
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BWX
Level 8

Re: SPAM private messages WTF

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"

just a short question

if everything is so ...... what are you doing here ? and why ?

the forum is a free service offered by Roku and it is optional .... so ....... just dont use it ..."

 

WTF that is the entire point of this BS!   I did not sing up for this POS forum and did not use it and was not here. I was FORCED to make a ROKU account to set up a TV. Then all of the sudden I got a SPAM in my inbox from a forum I never singed up for, DO you understand now?

 

The only reason i am here is to find out what the **bleep** I am getting spam PMs in a forum I never singed up for, and email notification for those lovely SPAM PMs I never asked for.

Obviously ROKU is auto-signing people up to this POS forum and AUTO- signing people up for email notifications for SPAM PMs.

I had to sing up to make this thread yet I was already getting SPAM PM EMAIL updates.   WTF WTF WTF on three different levels of WTF ROKU.  Asinine. Then I get chucke heads asking me why I am even here. LOL..  4th level WTF.

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BWX
Level 8

Re: SPAM private messages WTF

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I was talking about inception of world wide web, not "the internet".  Been on since it was widely available to the public, not when Al Gore thinks he invented it. Still this forum must be one of the worst I have ever seen.

 

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Strega
Level 12

Re: SPAM private messages WTF

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@BWX wrote:

Obviously ROKU is auto-signing people up to this POS forum and AUTO- signing people up for email notifications for SPAM PMs.

WTF WTF WTF ... WTF ROKU. ... WTF.


But to be fair, so far, one out of approximately 50 million current customers is saying this.

I've found that when I get to my 2nd or 3rd, WTF, it's always best to step back and reconsider whether my assumptions are accurate.  Likewise, if a few hundred more people arrive with the same complaint, then I would change my assumption that Roku registration hasn't changed since I signed up.

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